Skip to main content

Tag: auto transport brokers

Image depicting auto transport insurance. photo image of a car being loaded onto a transport truck, with a shield

Ship Your Car The Smart Way: Auto Transport Cargo Insurance, Documentation and Safety

Ship Your Car The Smart Way: Auto Transport Cargo Insurance, Documentation and Safety

Get Your Car Shipping Quote!

Image depicting auto transport insurance. photo image of a car being loaded onto a transport truck, with a shield

Ship Your Car The Smart Way: Auto Transport Cargo Insurance, Documentation and Safety

Sub Heading

Get Your Car Shipping Quote!

Related Topic Resources

To ship your car the smart way, the best thing to do is to first clean it inside and out. That way you know whether something is amiss. Most auto transport companies carry cargo insurance, even the brokers. But the entity that is responsible ultimately for the safety and physical condition of your car is the carrier himself. He is the one who loaded it, moved it around, and finally delivered it.

Key Takeaways: 

  • It is really important to have a feel for the track record of any car shipping company.

  • Check that the assigned car transporter has sufficient cargo insurance to cover your particular vehicle.
  • That’s called due diligence. But a good auto transport broker will do that work for you.

  • It is in the auto transport brokers’ best interest to make sure that they assign your vehicle to a car carrier that’s going to take good care of the customer vehicle. They don’t want any complaints either.

In This Blog Article:

A Car Transport Carrier’s Track Record Matters

At Direct Express Auto Transport, we keep a running history on every carrier and their performance. We assign a score to every carrier. The more loads they do without any problems, the higher their score. Conversely, too many problems, especially on too few orders, is a red flag that that carrier is not well run.

It goes without saying, but will say it anyway, we favor the better carriers with the higher scores. We don’t rely as much on other websites or opinions, we evaluate every carrier ourselves.


What Can You Do To Check a Carrier’s History

  • Better Business Bureau (BBB)       The Internet is a handy tool to check on your car transport carrier. You can look up how they stack up, with the Better Business Bureau. But that only works for the larger companies. And so many in the car transport industry are mom and pop, or small operations and they don’t have a BBB profile.
  • Check Official Government Records: Federal Motor Carrier Safety Administration – FMCSA    Every car transport carrier has a record with the federal motor carrier, safety administration (FMCSA). But even that sometimes can be a bit of a mess, as most everybody has notices in there of canceled cargo insurance or bonds or whatever. Those things are usually quickly rectified and don’t mean what you think. You really want to see that they currently licensed bonded and insured.
  • Google Reviews, and TransportReviews.com      There are some popular review boards that might be helpful as well. Google reviews is an excellent review board. So is transportreviews.com.

Red Flags For Auto Transport Carriers

  • Multiple complaints about delays or damaged cars
  • Too many complaints or bad reviews about delays or damaged cars
  • A pattern of canceling orders without giving refunds
  • A disturbing pattern of canceling orders, not refunding customers deposits
  • Missing licenses or dodging documentation requests
  • Poor communication with both the customer and the auto transport broker leaving everyone hanging on what’s going on?

None of that is good and are red flags that should give you caution. But most likely the car shipping broker if they are good, will already have a sense for that.


Cargo Insurance: A Must-Have Safety Net

Here’s a golden rule: never ship your car without checking the cargo insurance coverage first. Even the best transport companies can run into bad weather or accidents, so you need to know you’re protected.


The Right Amount of Cargo Insurance

  • Cargo Insurance: This covers your car during the journey, from pickup to drop-off
  • Liability Insurance: An extra layer of protection that covers damage to other vehicles or property

How to Double-Check Cargo Insurance

  • Get their cargo insurance certificate and verify it’s current. Every auto transport broker worth his salt, should already have a copy on file of the carriers cargo insurance. If they don’t, they’re not doing their job.
  • Make sure they have damage protection for your type of vehicle. If you have a $200,000 Lamborghini, and the carrier shipping your luxury car only has $100,000 cargo insurance, that’s trouble.
  • Some carriers only carry $50,000 in cargo insurance, and that’s not enough. Most have at least $100,000 in cargo insurance, and that covers probably 90% of cars, maybe more.
  • Quite a few carriers have $250,000 cargo insurance. We’ve even seen $500,000 and $1 million. But for most people, $100,000 is sufficient.
  • Find out about deductibles – the amount the carrier must pay personally before cargo insurance kicks in. A low figure like $1000 deductible strikes confidence in both the broker and the customer. But most have $2500 deductibles and that is usually just fine.
  • We are seeing more and more carriers with $5000 deductibles, which is concerning. It is not entirely disqualifying, but it’s knocking on the door.

The Bottom Line: Do Your Car Shipping Homework

Any auto transport broker that’s any good at all should have already done most of the homework discussed here. Because all car shipping brokers, like their customers, don’t want any complaints or problems. They already know who is good, who communicates well, who gets the job on time, who they can trust? So at the end of the day, if you pick a good broker, you are likely to get a good carrier.


Car Transport Cost: FAQ

  • Should You Ship Your Car Open or Enclosed?

    About 97% of all vehicle shipments are shipped on an Open Trailer. It’s proven to be a very safe method with statistically very few problems. You may notice new cars being delivered to dealerships in an open trailer, and that’s because it’s safe. If you have a collector car or really expensive automobile, say around $75,000 or more, then we recommend shipping it in an Enclosed Trailer. Expect to pay about 33-50% more for an Enclosed transport. Our auto shipping costs calculator automatically adds the extra enclosed car transport estimate to your quote, so you can experiment with the quotes if you like.
  • How Long Will It Take To Pick Up My Vehicle?

    Over 90% of our orders ship inside of one week. That could be anywhere from 1 to 7 days. Most of the U.S. population lives in a major metropolitan area and is shipping to another well populated area, and that makes a big difference. Cars usually ship in a very regular manner, almost half within just a few days.

    If either your origination or destination locations are away from population centers, in other words, in a remote area, then you might consider meeting a driver in a nearby big city or town to increase your chances of shipping timely. Or adding money to the carrier fee may entice a carrier. Remember, anyone you choose can serve as your point of contact, which takes the stress out of shipping your vehicle.

  • How Do I Prepare My Vehicle For Shipment?

    Clean out your vehicle of all loose items as much as possible. Leave nothing of value in the vehicle. It’s very rare that any items are stolen during transport, but we recommend extra caution to prevent loss.

    Keep extra items as previously discussed to a minimum and place in the trunk or out of sight. Have only about a quarter tank of gasoline. Give the auto transport carrier a set of keys and advise them of any special instructions for your vehicle, like difficulty starting, steering, braking, etc.

    Driver Consideration: Being a truck driver can be a thankless job. They work long hours and are away from their families for weeks at a time. Please be friendly and considerate to our drivers, and they will treat you in the same manner.

  • How Are Car Shipping Quotes Calculated?

    The first factor used to calculate car shipping cost is the transport distance. Next are the length, height and weight of the vehicle, followed by running condition and type of trailer (Open or Enclosed). Finally, seasonal fluctuations may impact the overall cost.

  • Non-Running Vehicles Cost More

    Maneuvering non-operational vehicles on and off a car transport trailer is a big challenge. Car shipping companies much prefer operational (running) vehicles because it gives them an easier option to reposition their entire load. Non-running vehicles take considerably more time to get on and off the trailer. So the car shipping quote must reflect the higher cost. Many auto transporters don’t have a winch and cannot accommodate non-running vehicles. That is one reason it takes longer on average to ship non-operational vehicles. Fewer do it. If at all possible, fixing your vehicle before trying to ship it will save on the non-running car transport cost, and make the process go faster.

  • How Long Does It Take To Deliver My Vehicle?

    Delivering is final step in the process, and also the simplest part. Once your vehicle has been assigned and picked up, not too much can go wrong. Once the vehicle is picked up, you can estimate that it will take roughly 1 day of transit time for every 500 miles distance. Delivery Time Estimate Guide 100-500 miles takes 1 or 2 days 500-1000 miles takes 2 or 3 days 1000-1500 miles takes 3 or 4 days 1500-2000 miles takes 4 or 5 days 2000-2500 miles takes 5 or 6 days 2500-3000 miles takes 6 or 7 days Depending on the distance, weather conditions and population centers it could be a few days or weeks until a vehicle reaches its destination. The carriers usually estimate about 10 days on coast to coast trips, but they frequently arrive earlier.

  • Can I Put Stuff In My Car When I Ship It?

    Yes and no. The strict interpretation is no, you can’t ship items inside your vehicle. The reality is that almost all carriers look the other way on items that weigh less than 100 pounds, roughly the equivalent of 2 suitcases. We recommend placing any additional items in the trunk and out of sight. The U.S. Transportation Law states that a carrier can be fined $10,000 for hauling household items in the vehicle, but it’s rarely enforced. However, the drivers do estimate the weight of each vehicle that they carry and don’t want problems at weight scales. So they must keep the personal items to a minimum. Some drivers will accept a tip ($50-$250) for hauling extra stuff, but some won’t. Rule of thumb, don’t take advantage.

Related Articles

  • Open vs Enclosed Car Transport Service

    Read more

Continue reading

Why You Should Not Book Car Shipping Services Too Far In Advance

Why You Should Not Book Car Shipping Services Too Far In Advance

Get Your Car Shipping Quote!

Why You Should Not Book Car Shipping Services Too Far In Advance

Why You Should Not Book Car Shipping Services Too Far In Advance

Get Your Car Shipping Quote!

Related Topic Resources

One of the most important questions we get from customers is when should they book their car shipment. Everybody’s situation is just a little bit different, but the short answer is not to do it too soon. Because there is absolutely no advantage to booking early. Here is why you should not book car shipping services too far in advance.

Key Takeaways:

  • Car transport carriers rarely commit to picking up orders more than three days in advance. So there is no reason to book early, especially many weeks early.
  • Knowing that carriers don’t commit early, most auto transport brokers will not even look for a carrier until about three days before the first date available. Doing so earlier than that is risky for the customer.

The prudent thing for any car shipping customer is to have the most current market pricing. Too low and your car won’t go. Too high and you wasted your money. Current pricing solves that problem. So don’t book car shipping services too far in advance.

In This Blog Article:

Why Do Most Auto Transport Broker Sites Recommend Early Booking?

So why do most auto transport broker websites recommend booking an order far in advance of the ship date? We think there are two main reasons: 

First, like most businesses, they would prefer to book your order before you find someone else.

And secondly, it may have something to do with AI, artificial intelligence. For some reason, AI writing programs like Chat GPT and others, have a knee-jerk answer as to when is the best time to book car shipping. AI gives the same answer that they would if you were booking a seat on an airline flight. Which is early, of course. But it is the wrong answer for an auto transport customer. 

The big difference between an airline flight seat and a car transport carrier spot is that you’re reserving a seat on the former, but not a spot on the latter. It is easy for a car shipping customer to make the wrong assumption that they are all set, have reserved a spot on a vehicle transport carrier, have locked in the price, and needn’t worry anymore. So that is why we are writing this blog, to correct that wrong assumption, and steer people in the right direction. 

Folks, you don’t have a reserved spot on a car transport carrier until you’ve received a car shipping assignment email with the name of the carrier and his phone number.


Auto Transport Carriers Do Not Commit Early

Here’s the thing folks, most auto transport carriers are not sure what they’re doing later this week. They might have a rough idea, but they know that circumstances can change quickly and their schedule upended entirely. 

Now imagine that they have any idea whether they’ll be in Chicago in three weeks or San Francisco. Most of them have no idea. And certainly cannot predict that they will be able to pick up your vehicle on any particular date three weeks in advance. Or two weeks. Or even one week. 

Because of that uncertainty in their schedule, almost all carriers are loath to commit to an order weeks in advance. Dear readers, most auto transport carriers are reluctant to commit four or five days in advance. They know that they can easily be off by a day or two, and maybe more. 

If a car transport carrier won’t commit early, why would a customer?


When Do Car Shipping Brokers Look For A Carrier?

Once burned, twice shy, as the saying goes. For most auto transport brokers, it’s getting burned more often than that before getting wise. Most car shipping brokers who have made an order available a week or more early, have had carriers cancel on them just as the shipping date arrives. The reason could be quite honest, that the Carrier truck broke down, or their schedule changed.

But more likely, the car transport carrier had so much time to beat the carrier fee on that particular broker order and was able to replace it with something that paid better. They don’t say that of course. But the thought comes quickly to mind. The vehicle shipping carrier simply found a better payday and came up with some lame excuse not to come through on their commitment.

So every broker lives and learns not to act too quickly. We have noticed at Direct Express Auto Transport, that most carriers will come through on their commitment to pick up a vehicle order within three days of the available date to ship. We have learned the hard way, not to count on carriers more than three days in advance.

The good thing about car transport carriers is that they generally pick up a vehicle within one or two days of it being assigned to them. Sometimes a carrier will pick it up the same day it’s assigned. Rarely do they say that they want to pick it up in three days. We rarely hear a carrier say that they’ll pick up a vehicle in four days, for the very reasons we articulated above.

So looking for a carrier to ship a vehicle three days in advance, is kind of the sweet spot when it comes to searching for an auto transport carrier to commit to a customer order.


Booking Vehicle Shipping Too Early May Backfire

We have noticed that many snowbirds like to be organized and book their car shipments weeks in advance. It makes sense in many ways, to get your ducks in a row, cross that off your to-do list, and feel that they have secured a spot on a car transport carrier. 

They might book in October or November, for a spot around Christmas time heading to Florida like tens of thousands of other snowbirds. They are surprised when what they thought was a sure thing, turned out to be nothing of the sort. 

There is no better time to ship a car than in October or early November. Pricing tends to be low. By the time Christmas comes around, with a huge influx of customer orders, and people trying to get to Florida and elsewhere warm for the winter, the car shipping rates tend to skyrocket to the highest levels of the year. So within just a few weeks, the market goes from the lowest pricing to the highest.


If You Are Priced Too Low – Your Car Might Not Ship

The only way any auto transport broker could even begin to guarantee a price is if it is way way too high. Because you cannot guarantee what you cannot control. And as auto transport prices skyrocket, every auto transport broker is along for the ride.

So an order that was booked too far in advance, and priced at that time properly, but many weeks later is too low for the current market, most car transport brokers will likely go back to the customer and say things have changed. Because they have. And then the customer will be informed of the much higher price. Which is a conversation that never goes well.

So in that instance, there was absolutely no advantage to the customer by booking his car shipping order so early. It gives the customer a false sense of security and leaves him scrambling at the last minute, at considerable expense.

What happened to that early booking customer, was that many others who booked after him in the interim at the higher rate, will certainly ship first. It is not first come first served when it comes to the auto transport industry. And that comes as a rude awakening to many nice people caught unaware.

At Direct Express Auto Transport, we try to warn our customers about that very thing. And we do it here in this blog. Frankly, we haven’t seen any competitor write this way and give such clear and good advice about not booking early.


Booking Too Far In Advance Might Lock In too High A Rate

Oh but wait, most auto transport brokers will honor an early car shipping order booked many weeks in advance if the price is too high.

How might that happen? Let’s continue with the snowbird example. Imagine a customer who booked their order during the busiest season, the Christmas and New Year’s holidays, but didn’t want to ship until February. The pricing when he booked was very high.

By February, however, it rivals October in its low pricing. Unfortunately, the customer has locked into the higher price and if he only waited until February to book, he would’ve enjoyed a nice savings. Ouch.

So you see once again, it was not in the customer’s best interest to have booked his order many weeks in advance.


The Optimal Advance Period To Book A Vehicle Shipment

The best time to book your car shipment is anywhere between three and 10 days before you make your vehicle available to ship.

A smart and savvy broker, such as Direct Express auto transport, won’t start looking for a carrier for many reasons, before three days from the first available ship date. Generally speaking, pricing won’t fluctuate very much one week before that, which would be 10 days before the first available day to ship.

You can probably get away with booking your car shipment two weeks in advance, but it gets more and more dicey the farther out you go. There is no good reason for booking an order more than two weeks in advance. None.


The Bottom Line On Advance Booking of Car Shipping

The overwhelming majority of carriers will not commit to picking up a car shipment more than three days in advance of the vehicle availability. So why book earlier than that? It is almost always best to have current auto transport market pricing. If it’s high, then there’s no way around it you gotta pay. Because others will ship and you won’t. However, if the price is low, you should enjoy that.

Car Transport Cost: FAQ

  • Should You Ship Your Car Open or Enclosed?

    About 97% of all vehicle shipments are shipped on an Open Trailer. It’s proven to be a very safe method with statistically very few problems. You may notice new cars being delivered to dealerships in an open trailer, and that’s because it’s safe. If you have a collector car or really expensive automobile, say around $75,000 or more, then we recommend shipping it in an Enclosed Trailer. Expect to pay about 33-50% more for an Enclosed transport. Our auto shipping costs calculator automatically adds the extra enclosed car transport estimate to your quote, so you can experiment with the quotes if you like.
  • How Long Will It Take To Pick Up My Vehicle?

    Over 90% of our orders ship inside of one week. That could be anywhere from 1 to 7 days. Most of the U.S. population lives in a major metropolitan area and is shipping to another well populated area, and that makes a big difference. Cars usually ship in a very regular manner, almost half within just a few days.

    If either your origination or destination locations are away from population centers, in other words, in a remote area, then you might consider meeting a driver in a nearby big city or town to increase your chances of shipping timely. Or adding money to the carrier fee may entice a carrier. Remember, anyone you choose can serve as your point of contact, which takes the stress out of shipping your vehicle.

  • How Do I Prepare My Vehicle For Shipment?

    Clean out your vehicle of all loose items as much as possible. Leave nothing of value in the vehicle. It’s very rare that any items are stolen during transport, but we recommend extra caution to prevent loss.

    Keep extra items as previously discussed to a minimum and place in the trunk or out of sight. Have only about a quarter tank of gasoline. Give the auto transport carrier a set of keys and advise them of any special instructions for your vehicle, like difficulty starting, steering, braking, etc.

    Driver Consideration: Being a truck driver can be a thankless job. They work long hours and are away from their families for weeks at a time. Please be friendly and considerate to our drivers, and they will treat you in the same manner.

  • How Are Car Shipping Quotes Calculated?

    The first factor used to calculate car shipping cost is the transport distance. Next are the length, height and weight of the vehicle, followed by running condition and type of trailer (Open or Enclosed). Finally, seasonal fluctuations may impact the overall cost.

  • Non-Running Vehicles Cost More

    Maneuvering non-operational vehicles on and off a car transport trailer is a big challenge. Car shipping companies much prefer operational (running) vehicles because it gives them an easier option to reposition their entire load. Non-running vehicles take considerably more time to get on and off the trailer. So the car shipping quote must reflect the higher cost. Many auto transporters don’t have a winch and cannot accommodate non-running vehicles. That is one reason it takes longer on average to ship non-operational vehicles. Fewer do it. If at all possible, fixing your vehicle before trying to ship it will save on the non-running car transport cost, and make the process go faster.

  • How Long Does It Take To Deliver My Vehicle?

    Delivering is final step in the process, and also the simplest part. Once your vehicle has been assigned and picked up, not too much can go wrong. Once the vehicle is picked up, you can estimate that it will take roughly 1 day of transit time for every 500 miles distance. Delivery Time Estimate Guide 100-500 miles takes 1 or 2 days 500-1000 miles takes 2 or 3 days 1000-1500 miles takes 3 or 4 days 1500-2000 miles takes 4 or 5 days 2000-2500 miles takes 5 or 6 days 2500-3000 miles takes 6 or 7 days Depending on the distance, weather conditions and population centers it could be a few days or weeks until a vehicle reaches its destination. The carriers usually estimate about 10 days on coast to coast trips, but they frequently arrive earlier.

  • Can I Put Stuff In My Car When I Ship It?

    Yes and no. The strict interpretation is no, you can’t ship items inside your vehicle. The reality is that almost all carriers look the other way on items that weigh less than 100 pounds, roughly the equivalent of 2 suitcases. We recommend placing any additional items in the trunk and out of sight. The U.S. Transportation Law states that a carrier can be fined $10,000 for hauling household items in the vehicle, but it’s rarely enforced. However, the drivers do estimate the weight of each vehicle that they carry and don’t want problems at weight scales. So they must keep the personal items to a minimum. Some drivers will accept a tip ($50-$250) for hauling extra stuff, but some won’t. Rule of thumb, don’t take advantage.

Related Articles

  • Open vs Enclosed Car Transport Service

    Read more

Continue reading

Understanding Auto Transport Brokers


Auto transport brokers play a crucial role in the car shipping industry, connecting car owners with carriers to ensure that their vehicles are transported safely and efficiently from one location to another. As intermediaries between car owners and carriers, brokers can arrange shipping services that meet each customer’s unique needs and requirements.

Brokers are one of the essential components of the auto transport industry. They provide a valuable service for customers and carriers alike by facilitating the transportation of vehicles between the two. Most carriers rely on brokers to find new loads to transport, mainly because they need the ability to advertise and reach as many customers as a broker can.

The Middlemen of Car Shipping

Carriers transport the vehicle itself. They are on the road daily, unable to even talk on their phones to quote customers while driving. They need help finding new clients and customers for whom they can transport vehicles, get paid, and keep their transport business running. So they rely on brokers. Booking with a broker is the best way to save money on your shipment and will ultimately get your vehicle picked up and shipped much faster. We highly recommend searching for an auto transport broker like Direct Express Auto Transport.

What Is An Auto Transport Broker?

An auto transport broker is a professional who acts as a liaison between car owners and carriers, negotiating shipping rates and making arrangements for the transportation of vehicles. Brokers work with a network of carriers to provide a wide range of shipping options, including open and enclosed trailers, door-to-door delivery, and terminal-to-terminal shipping.

How Do Car Transport Brokers Work?

Car transport brokers begin the process by obtaining a detailed quote from the customer, including the make and model of the vehicle, its current location, and its destination. Based on this information, the broker will search for the most suitable carrier for the job, considering the customer’s budget, timeline, and shipping preferences.

Once a carrier is selected, the broker will negotiate the shipping rate and arrange the transport details. It includes scheduling the pick-up and delivery dates, making arrangements for any necessary permits or inspections, and providing the carrier with all required information, such as the vehicle’s make, model, and VIN number.

Throughout the transport, the broker will remain in contact with both the customer and the carrier, providing updates and addressing any concerns or issues that may arise. Upon delivery, the broker will verify that the vehicle has been transported safely and without damage and will assist the customer with any necessary paperwork or payment arrangements.

The Benefits of Working with A Car Shipping Broker

By working with a car shipping broker, car owners can benefit from a simplified and stress-free shipping experience. Brokers have the experience and expertise to handle all the details of the transport, including navigating complex regulations and the shipping process from start to finish.

Additionally, brokers have access to a network of carriers, allowing them to negotiate the best shipping rates and ensure that a reputable and reliable carrier transports the customer’s vehicle. It can save car owners time and money, as they can compare prices and services from multiple carriers without reaching out to each company.

Choosing the Right Auto Transport Broker

When selecting an auto transport broker, it is crucial to choose a company that is experienced, trustworthy, and able to meet the customer’s needs. It includes evaluating the company’s customer service record, its level of experience in the industry, and the types of shipping services it offers.

Our Conclusion

Auto transport brokers play a vital role in the car shipping industry, providing a convenient and affordable way for car owners to transport their vehicles from one location to another. By working with a reputable broker, car owners can benefit from a simplified shipping process, competitive shipping rates, and peace of mind knowing that their vehicle is in good hands. By following these guidelines, car owners can find the right auto transport broker to meet their needs and ensure a smooth and successful shipping experience.

The Original Car Shipping Quote Calculator

Direct Express Auto Transport originated the instant car shipping quote calculator in 2004. It is still the best, most sophisticated, reliable tool available anywhere online. We offer three options that we call tiers of car shipping estimates. The standard rate is the cheapest car shipping quote but may take longer. Use it if not in a hurry and are patient. The expedited car shipping rate is most recommended, and we have countless satisfied customers as a result because the shipping process tends to go quicker. The rush rate is our highest level of car shipping service, and we have many customers who are glad they went with that method.